High flexibility – reliable stability
Thanks to up-to-date knowledge, tried and tested tools and a powerful infrastructure, we can help you optimise your customer relationships quickly and easily. With our long-standing experience as a full-service provider, we can offer you support in every area, be it consulting, design, implementation or reliable day-to-day operation of all the processes you need.
Carefully targeted business and customer analyses are the basis for recognising opportunities for future business success. Accarda has comprehensive analysis and consultancy expertise to help you analyse your business potential.
For you as project manager, working with Accarda gives you a great deal of security so that the decisions you make will produce the best possible results.
We hold joint workshops and discussions with you in order to set targets for all your projects, specify any framework conditions and build up a detailed list of specifications. On this basis, we can develop appropriate concept solutions or specifically targeted individual measures to complete your existing customer relationship management.
- A powerful IT infrastructure
- An in-house data processing centre
- An in-house customer care centre
- Data warehouse expertise
- Expert use of customer databases
- Our own printing centre (laser printing, personalisation, ink jet addressing)
- A letter shop (enveloping, inserting enclosures, optimising postage costs)
We make professional customer relationship management possible for any company.
All the services can be provided as a comprehensive full service or as individual services in complement to your existing customer management processes. You can contact us whenever you want to make use of our powerful infrastructure or our risk and financial management expertise.